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[SOLVED]Client having issues testing games on their staging site

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One of my clients is having issues testing my games on their staging site before moving them to their live website. They get the following error:


The game runs just fine from my service thou it wont move past the splash screen since it is site-locked. 

At first the client thought it was the site-lock not allowing the staging site but that wasn't it. Any idea what could it be? I am on the last version of GameMaker: Studio 1.4 if that matters.

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You might be on to something. i had this happen with a different client and all they did was have spaces be replaced with one of these _ and problem solved. I'll let the client know. Thanks!

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