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WARNING: AVOID GAMEDISTRIBUTION.COM


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In the last year and a half I have created three html5 games using Construct 3.  In August, 2019, I submitted my first game to Gamedistribution.com.  On June 10, 2020 I had an accumulated ad revenue of 38.40 euros.  The next day I noticed all of my revenue was gone.  I immediately reported this problem to Gamedistribution.com’s support team.  For weeks I received no reply.  Finally on August 17 I received an acknowledgement of my problem and a promise to resolve it ASAP.  To this day my ad revenue remains at ZERO, and I have not heard further from Gamedistribution.com.  I have found another game distributor, Gamearter.com, and am very happy with their higher percentage of revenue return and excellent support.  I wish I had found them earlier.

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  • 1 month later...

Yeah...

I've had the same issue, revenue randomly drops to very low number or 0. I haven't really tried contacting them because they are terrible when it comes to replying. They take ages to reply and publish the game - and when they reply the message is usually something generic and unhelpful.

It's quite sad actually, I really liked GameDistribution and tried to stay optimistic and positive about it. I really don't get it, with a huge company behind it and actually having Microsoft publishing their games on GameDistribution I thought things would get a lot better - I was mistaken. Also I don't know if you noticed but the reports page on GD is super slow and sometimes straight out crashes after minutes of loading, just terrible. 

The only good thing I can really say about GD is they have tons of big active publishers, I've yet to find the same success with other distributers.

Truthfully, I'll probably boycott GameDistribution very soon. 

 

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On 10/12 I requested that my game be removed from GD.  That did not occur until 10/30.  Out of the blue, on 12/4, I received an email from GD asking to explain what issue I had.  But I had already explained the issue in great detail over the past several months.  I provided the information once again.

GD said they never zero out revenue (but they did).  On 12/4 I was told that they would create an invoice to pay me the amount of revenue that disappeared.   As of today, 12/12, I have not received any payment.  I guess I'll never know how much additional revenue was accumulated and lost from 6/11 (when the problem began) to 10/30 (when my game was removed).

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